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VoIP Technology for Your Organization’s Needs!

VOIP for Healthcare and Medical Industry

Voice over Internet Protocol or VoIP is a telecommunications technology that allows phone calls to be made using the broadband internet connection instead of a traditional telephone service.

Because of the ever-changing nature of today’s telecommunications, you need a business phone system that unifies all your communication  so that it can change and grow with you. All businesses, both large and small, need to provide great service while continuing to be efficient.

Having the right phone system for your business will make for a great addition to any company or organization.

Features of VoIP Telephone service

Some popular features of VOIP service include:

* Storing incoming calls to voice mail, if you don’t want to be disturbed
* Sending voice mail as an attachment, so that messages can be picked up via computer
* Free Caller ID and call waiting, without a regular telephone provider’s additional fee
* Free conference calling to multiple phone numbers
* Choosing your own area code, reducing long distance charges for yourself and others
* Having multiple phone numbers, changing your number on demand

Advantages of VoIP Telephone service

* A single monthly fee that covers all phone calls
* No hidden fees or taxes; this one of the main reasons why VoIP service is so inexpensive compared to traditional highly regulated phone services
* Long distance and international calls are significantly less expensive, when they are not free.

Disadvantages of VoIP Telephone service

* VoIP requires a broadband internet connection, and if the internet connection fails, the phone service goes down as well.  This can make it really difficult to contact the internet provider to get the connection fixed!  However, the average VoIP consumer also has a cell phone to make these important calls.
* A few VoIP service providers (although fewer all the time) are unable to provide emergency 911 connection.

VoIP Equipment

To make a call through VoIP service, you will need an analog phone and an adapter (or ATA), which is generally supplied by the company when you sign up for new VoIP service.

The correct equipment allows you to make calls as you normally would using your own standard phone; the adapter converts the analog sounds of your voice to a digital signal that can be sent over an internet connection, through a broadband modem, and on through the net to the person you are calling.

An alternative is to buy a special IP phone which connects to your router, or a USB VoIP phone which plugs into any USB port.  These phones include all the necessary hardware and software inside the package; in this case no adapter is required.

Individual needs must be taken into account, but for most telecommunications customers, the advantages of a VoIP solution significantly outweigh the disadvantages, when you consider all the additional features, the crisp quality, and most importantly, the most inexpensive price available for phone service.

 

Now is the right time to explore the up-to-date options that exist to improve the telecommunications within your business organization.

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VoIP Service Provider Guidelines

How do you go about finding a reliable VoIP service provider in today’s market?  The choice is crucial to your satisfaction with the service, as well as your budget, to find the right one when you are making the switch from traditional phones to VoIP.

Before you choose a VoIP service provider, there are a few questions you should ask:

  • What is the termination policy?   Can you terminate your contract at all, and are there penalties for doing so?  Long-term contracts are common among cell phone and VoIP service providers; it’s unlikely you’ll find one without a penalty, but it’s an important point to compare if you think you might want or need to opt out of the contract early.
  • What are the installation and set-up costs?   Are there additonal charges for installation of extra phones, adapters, PBX systems, or other equipment?
  • Are there any fees for server usage?  Salespeople will tell you everything you want to hear about low monthly fees and set-up costs; if the company charges server costs you might not find out about it until the contract is signed.
  • How does the service handle faxes?  Depending on your VoIP service provider, you may need to install and/or pay for an additional module for faxing.  If faxes are vital to your home or business usage, setting this up properly up front can save you from many headaches.
  • Does the plan include emergency calling services?  Do not choose a VoIP service provider that cannot provide a proper connection to 911 emergency personnel, complete with locator service that will tell the operator your location if you are unable to communicate.  Most VoIP service providers have this technology now, and you don’t want to encourage those companies who are being slow to adopt it.

Now that VoIP is replacing the existing traditional phone services across America, people are saving enormous amounts of money by using advanced technology to convert their phone signals to use their existing broadband internet connection.  If your phone use is heavy and you frequently call long distance or overseas, this service is definitely for you.

However, don’t forget to factor in some of the drawbacks that VoIP service providers are working to overcome. Rembember that if your internet connection or your electrical power is down, your phone service will be too.  That may not be a large issue if you have a cell phone (as most of us do these days), but it’s an important factor to keep in mind when considering potential emergency situations.

Even with this disadvantage, the new breed of VoIP service provider offers fantastic value with this new technology, allowing you to slash your phone budget in half or more.  Doing the research on your VoIP service provider will tell you if this technology is suited to solving your unique telecommunications needs.

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Consumer Spotlight – Switching to VOIP is a Smart Exercise

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For this month’s consumer spotlight we talked with Mark McIntyre, who runs his own fitness training business as well as the supplement review website malehealthreview.com. He discussed his reasons for switching to a VOIP service and the impact it has made on his business.

What was it that initially appealed to you about voice over IP?

“Well, after doing a good amount of research, I came to understand that by using a bundled package VoIP, I could combine phone, data, and video into one unified service, and that would allow me much more flexibility in the day-to-day operations of running a small business.

“As it turns out, the speed, flexibility, and security of having my own unified communications network saves me a lot of time and money.”

For those who may not know, what exactly is Voice Over IP?

“Voice over IP, or VOIP, allows you to make phone calls over an IP data network. So basically it enables you to incorporate all of your communications (such as voice, data, and video) into one secure, inexpensive, and easy-to-manage solution, that also has lots of great added features.”

Why was having those features an important selling point for you?

“As a small business owner, I’ve got to stay flexible-and that’s the main reason why I ultimately went with VoIP. By switching to an Internet-based phone system, I stay connected whether I’m at work or at home. Plus, it provides better security and I have easy access to any information I need, right when I need it.”

What are some specific reasons why you switched to using VOIP?

“First of all, it saves money in a lot of ways, for example by reducing travel expenses with web conferencing, video calls, and similar communications.

“I can also easily add extra phone lines since VOIP enables me to send more than one phone call at a time across the same web-based network.

“I’m able to communicate better with employees and customers, too, and have several options for staying connected with clients and employees. I can even see which employees are available and how I’m able to reach them.

“Having a centralized communication network makes it easier for me to work from home or anywhere there’s an internet connection.”

What are some other features that having Voice on IP service provides?

“There’s call forwarding, voicemail, unlimited long distance, call conferencing, caller ID… really too many to name them all.

“The important thing to take away is that having VOIP for your business or practice offers a technology that enhances your overall productivity and client satisfaction. That means you have more time to focus on what really matters – your success!”

Be sure to visit Mark’s Male Health Review site for info on choosing the best workout supplements and men’s health-related news.

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